Delivery on Orders
We offer free shipping for orders over $150.
Please allow 1-5 business days for delivery (this depends on shipping location). For peace of mind, all packages sent within the U.S are delivered via UPS. A signature is required upon delivery so if you work during business hours, then your workplace address would be ideal. Please also ensure to include the full business name for all business addresses.
Please note: Orders made between 28th June - 9th July 2019 should expect a delay in shipping due to the national holidays.
Track Your Order
Please click here to track your order(s) or alternatively visit https://www.ups.com/track
If you have not received your order within the specified period please contact our web store at firstname.lastname@example.org
Taxes and Duties
PLEASE NOTE: Orders exceeding $800.00USD of value can or will incur import *duties or taxes charged to the purchaser.
Alias Mae has no jurisdiction over these charges and recommends that you contact your local customs branch if you require absolute accuracy and certainty over these charges.
*Duties, tax and tariff thresholds may vary depending on U.S. State and Federal laws where applicable. Alias Mae is not responsible for reporting changes to these duties or tariffs and can only assume this figure is accurate. More information can be found via the United States International Trade Commission website https://www.usitc.gov/